Scheduled Scan Problem

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AMD1
AMD1 Posts: 4 Observer
edited November 2022 in F-Secure Internet Security

Hi,

Not sure if its just my PC but I have scheduled scan enabled once a day but the last time it shows up in recent events is the 11th May 2022

Maybe related to recent MS updates ?

Any comments welcomed.

Accepted Answer

  • Firmy
    Firmy Posts: 1,755 Community Manager
    Answer ✓
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    Hi @AMD1

    Thank you for your post.

    The scheduled scan not running might be due to the PC being turned off during the scanning period or the Gaming mode being turned on.

    Kindly make sure your PC is turned on for the scheduled scanning to take place and kindly make sure you are not in Gaming mode as scheduled scans are canceled when gaming mode is on.

    Kindly check again the configuration on the SAFE app.

    Scheduling scans | SAFE | Latest | F-Secure User Guides

    Kindly let me know if this helps.

    Thank you and stay safe.

Answers

  • AMD1
    AMD1 Posts: 4 Observer
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    Thank you,


    I have toggled gaming mode to the off position and that seems to have sorted it.

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