Scheduled Scan Problem

AMD1
AMD1 Posts: 4 Observer
edited November 2022 in Web Browsing

Hi,

Not sure if its just my PC but I have scheduled scan enabled once a day but the last time it shows up in recent events is the 11th May 2022

Maybe related to recent MS updates ?

Any comments welcomed.

Like Awesome

Accepted Answer

  • Firmy
    Firmy Posts: 1,905 Community Manager
    Answer ✓

    Hi @AMD1

    Thank you for your post.

    The scheduled scan not running might be due to the PC being turned off during the scanning period or the Gaming mode being turned on.

    Kindly make sure your PC is turned on for the scheduled scanning to take place and kindly make sure you are not in Gaming mode as scheduled scans are canceled when gaming mode is on.

    Kindly check again the configuration on the SAFE app.

    Scheduling scans | SAFE | Latest | F-Secure User Guides

    Kindly let me know if this helps.

    Thank you and stay safe.

    Firmy
    Community Manager | F-Secure Community
    🔐 Strengthening digital security through knowledge and collaboration
    🌐 Explore our User Guides | Knowledge Base for self-help resources
    💻 Empower yourself with Cybersecurity Insights and protect what matters
    📢 Help Shape Our New Homepage! Share your input in our design survey.

    1Like Awesome

Answers

  • AMD1
    AMD1 Posts: 4 Observer

    Thank you,


    I have toggled gaming mode to the off position and that seems to have sorted it.

    Like Awesome
This discussion has been closed.
Feedback on New Design

Categories