F-secure SAFE won´t open
After I reinstalled F-secure SAFE on my stationary Windows 7 it refuses to open up... I can see the icon in the taskbar but every time I try to click on the icon, it opens up quickly and then disappears.
If someone has any idea how to solve this, please share your solution!
I´ll put my fsdiag file here if someone´s curious.
@Lucaseuropa - removed fsdiag
Simon Posts: 2,676 Superuser
First of all, I don't think you should have posted your fsdiag on here as it may contain personal data.
What was the reason for you to reinstall F-Secure? If you were perhaps trying an alternative product, have you fully removed the other AV?
Also, Windows 7 is now quite out of date, but have you got the latest available updates?
Ville Posts: 605 F-Secure Employee
It looks like there is some problem with .NET framework (what shows the user interfaces) using 3d acceleration. You can take a look at this and let us know if it helps.
Update for the d3dcompiler_47.dll component on Windows Server 2012, Windows 7, and Windows Server 2008 R2 (microsoft.com)
F-Secure R&D, Desktop products3 3Like
Thank you guys for both of your!
I totally agree with you Simon on the risk of posting the fsdiag file.
Ville could you edit the post and delete the fsdiag file from it?