F-secure SAFE won´t open

Sithrevenge

After I reinstalled F-secure SAFE on my stationary Windows 7 it refuses to open up... I can see the icon in the taskbar but every time I try to click on the icon, it opens up quickly and then disappears.

If someone has any idea how to solve this, please share your solution!

I´ll put my fsdiag file here if someone´s curious.

Best wishes

Leonidas

EDIT

@Lucaseuropa - removed fsdiag

Simon

First of all, I don't think you should have posted your fsdiag on here as it may contain personal data.

What was the reason for you to reinstall F-Secure? If you were perhaps trying an alternative product, have you fully removed the other AV?

Also, Windows 7 is now quite out of date, but have you got the latest available updates?

Ville

It looks like there is some problem with .NET framework (what shows the user interfaces) using 3d acceleration. You can take a look at this and let us know if it helps.

Update for the d3dcompiler_47.dll component on Windows Server 2012, Windows 7, and Windows Server 2008 R2 (microsoft.com)

Ville

(F-Secure R&D)

Sithrevenge

Thank you guys for both of your!

I totally agree with you Simon on the risk of posting the fsdiag file.

Ville could you edit the post and delete the fsdiag file from it?

Best regards

Leonidas