subscription problem

smile0yen

I use machine translation so it may not make sense to you.

thank you for reading.

I can't buy a subscription.

I'm using the SAFE app on my Android smartphone.

There is a 30-day trial period left.

I tried to purchase a 12 month SAFE subscription.

1. Purchase from the app → Error

2. Purchase from My F-Secure → Error

Purchases from My F-Secure are directed to "Purchase TOTAL Subscription", and any attempt to purchase a SAFE subscription from the website fails at the end.

[Deleted User]

Dear @smile0yen ,

I see that you've contacted our Customer Support and my colleague Chameni is currently helping you out.

I hope that your issue will soon be resolved.

smile0yen

Thanx @Lucaseuropa ,

I can wait, but I want to know the progress.