Same problem(****) for me too
I am disappointed that it is...
- not clear or impossible to reduce the number of devices one is paying for (e.g. from 7 to 3)
I am paying for 7 devices and my renewal is in 17 days. How do I downgrade to 3 devices? This should be as easy as clicking an option. Not having to look for it, going on a support forum, wasting time like this. Infuriating. In a previous post on this forum, I was told to contact F-Secure's 24/7 Chat about such things. Except it says that Chat is unavailable at the moment. So fat lot of use there.
All of this is very, very frustrating. I feel like I'm being given a pointless, time-wasting runaround. Has it not occurred to the geniuses at F-Secure that people might want to change the package they subscribe to or the number of devices they are paying for? I have other things to do with my time. Why aren't these things clear?! Grrr.