Refund Request - Zero Response

brianforrestervo Posts: 1 New Member

I'm having zero luck getting a response from anyone regarding a refund request. Any suggestions? So far it's looking like there's absolutely no customer service support; what a disappointment.

Accepted Answer

  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee
    edited March 2021 Answer ✓

    Hello @brianforrestervo !

    Sorry to hear that you had bad experience with our customer service support.

    I will be contacting you in a private message to gather more information about the refund request, because I couldn't find anything with the email address you used for this community forum account.

    Please check your messages 😉



    it turned out to be a Google Play Store subscription. Brian contacted Google about that but apparently it wasn't proceeded. Everything is sorted out now.

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