IOS 12.X.X no ID Protetion download on IPAD AIR
Dear F-Secure team,
My IPAD AIR is fully up to date with IOS software (as SW update is on) and shows SW version 12.4.9.
For download of ID-protection it is showing need IOS SW 13 to be able to download.
Can you be of help ore will there be a work around / SW update from you to overcome this?
Many thanks and regards,
Wim
Accepted Answer
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- https://community.f-secure.com/id-protection-en/kb/articles/8681-what-are-the-supported-platforms-and-languages-for-f-secure-id-protectionI'm afraid you have to purchase an brand new ipad..
- "Specifically, iOS 12.4.9 is available for iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad mini 2, iPad mini 3, and iPod touch (6th generation). All newer iPhone and iPad models can instead install iOS 14.2 or iPadOS 14.2."
Answers
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This is quit a problem for us here. We own 2 i-pads that work well, except iOS 12 is the latest os-version it accepts.
When purchasing ID-protection we did not see this coming as we had no other apps yet that refused working.
Do the developers of F-secure read this? Maybe some sort of workaround is possible?
I find it problematic to throw away two perfectly working i-pad, only becouse a tool does not work. Not only for the money, but for the enviroment also.
