I subscribed for one year till 9-2021

smh_888

Hi

kindly the app asked me to subscribe again although i subscribed for 1 year till 9-2021

check and advice

EDITED: PII

[Deleted User]

Hi @smh_888

You can follow the steps to restore the subscription and check again.

Note: Make sure your iOS device using the same Apple ID with your F-Secure FREEDOME VPN / F-Secure SAFE purchase.

1. Open App Store
2. Search for F-Secure FREEDOME / F-Secure SAFE
3. Download the F-Secure FREEDOME / F-Secure SAFE app
4. Open the F-Secure FREEDOME / F-Secure SAFE app
5. Open menu from top left corner
6. Tap Subscription
7. Tap Restore iTunes purchases
8. Tap Restore purchases
9. FREEDOME / SAFE is now activate

Note: If it does not gets activated or takes time to activate, remove the F-Secure app (F-Secure FREEDOME or F-Secure SAFE) from the device, restart and reinstall it back. Next follow back the steps from Step number 5 to activate it.