XFENCEDaemon using a lot of CPU (MacOS Mojave)

Today I checked Activity Monitor why my computer – MacBook Pro running MacOS Mojave 10.14.6 with F-Secure SAFE 17.8 – was suddenly getting hotter. The CPU usage of XFENCEDaemon is constantly between 40-60 %, taking the 1st position on the process list, while all other processes are mostly under 2 % (only browser is open). Rebooting the machine makes no difference.

What's going on? Is there any way to make XFence use less CPU?

Best Answers

  • ArthurValArthurVal Posts: 19
    Accepted Answer

    Hello!

    Could you please run the "Support Tool" app that is shipped with SAFE and collect diagnostics so that we could take a closer look at the issue? It's located in the Applications folder alongside the SAFE app. You can submit the diagnostics file with a support request to F-Secure Support team (https://www.f-secure.com/en/home/support/contact). Thanks in advance!

    Best regards, Arthur

    SAFE Mac R&D Team


  • ArthurValArthurVal Posts: 19
    edited July 20 Accepted Answer

    Hello, @SmallHollow!

    Thanks for sharing the diagnostics with our support. I finally got a hold of it and was able to take a look at the situation with XFENCEDaemon.

    Indeed, I can see that XFENCEDaemon is pretty active on your Mac. Just a little clarification on what XFENCEDaemon is what it does.

    XFENCE is an extra layer of protection on top of the primary anti-virus functionality that SAFE provides.It can detect access to your files and documents made by rare/unknown applications and prevent it. In the current SAFE release, it does not actually block any "suspicious" activity but only collects diagnostics so that it can make more reliable decisions in the future. It looks like mongodb executables are not well known to XFENCE and that is why it collects as just data it can about all accesses that the mongodb instance makes on your system.

    What we can try to do to fix this is to create a custom rule for XFENCE to instruct it to ignore mongodb activity and hopefully make its CPU usage much lower. For that please follow the steps below:

    1) open Terminal app

    2) type in the command below to open the file that contains custom rules for XFENCE (it will prompt for your admin password)

    sudo nano "/Users/Shared/F-Secure XFENCE/local.xfence.rc"

    3) add the entire line below to the first line of that file. You can just copy the line below with Command+C key combination and paste it to that file with Command+V key combination. 

    allow prefix "" "/usr/local/Cellar/mongodb-community/4.2.8/bin/mongod" rwcx "" "0dbd339de14d0947837f5e904a7dde3f48c4e4932a0e44bb5ec0731e0254daf5" "0"
    

    4) Press Control+O key combination and "Enter" key to confirm changes to the file. And then Control+X key combination to exit from the file editing mode

    5) Reboot your Mac to apply these changes.


    Please let me know if the situation of high CPU usage by XFENCEDaemon continues when you use mongodb after reboot. Thanks.


    Best regards,

    Arthur


Answers

  • SmallHollowSmallHollow Posts: 2

    Thanks for this solution! MongoDB and F-Secure XFENCEDaemon now co-exist peacefully on my computer!

    ArthurVal
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