I have purchased Freedome VPN subscription, but it's not working.
I recently purchased a 1 year subscription for Freedome VPN , and received an email with a code and everything , asked to install the VPN , which i did, so when i enter the email and apssword it says there is no active subscription, so i head to the website and get into my account to activate my subscription, i enter the code and it says it's wrong,, what am i doing wrong exctly? shouldn't my Account be activated at least? after receiving and confirming my email and purchase ?
Ukko Posts: 3,522 Superuser
I am only an F-Secure user (their home solutions).
Perhaps, you should to use your "activation code" instead of use email/password to login.
Since it is a bit unclear what is your platform (Windows, Android, iOS, Mac) - there are some Knowledgebase articles with potentially useful information:
instructions for different platforms, but pattern is relatively one. Need to find place where to Enter code and then to Redeem code.
while email/password is needed if your experience is about F-Secure TOTAL subscription (where "Freedome" is included to its package).