Outlook problem after install

I installed the Charter security suite on a Windows XP machine and it works fine but I get an "operation failed" message intermittently when opening Outlook. It happens about half the time. When Outlook opens successfully it works fine. The version I installed is Charter Security Suite 9.01 build 105. I tried restoring the system and then reinstalling but the same thing is happening. I also tried turning off email filtering in F-secure but that did not help.
Any Ideas?
Comments
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Hi,
in outlook you can increase the timeout that the client waits for the server to finish the download. The default is only 60sec and that is too short.
HTH
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Thanks for the reply, but I do not think the email download was timing out. When I got the "operation failed" message it happened immediately when trying to open Outlook.
I DID get the problem fixed however.
I deleted an f-secure add-in from the registry. I believe it had something to do with spam detection.
Outlook opens correctly all the time now!
Thanks again,
Joe
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Hi,
such problem is not generally know.
Please open a regular support case and provide FSDIAG, exact version number of outlook as well as a list of other plugins you use.
BR
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