Unable to renew subscription manually

AnthAnth Posts: 1 New Member

Good afternoon,


I have tried to renew my subscription manually for the past 2 days now but without success, i see that there are historical issues regarding renewal so not a new problem.



  • JaimsJaims Posts: 573 Moderator

    Hi @Anth 


    I saw the payment was on hold for some reasons, possible related to your banking details.


    Kindly login to your portal then click on Buy Now from the Subscription tab and see if that helps now. 

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