Freedome VPN subscription not recognizing Family Sharing on iCloud/iOS
So a few years back, we purchased Freedome VPN for our iOS devices (iPhone, iPad, etc.).
So far, it's worked very well, up until today.
Today, I went off the VPN and found that I was unable to go back on and I now required a subscription. I was then told that we actually had an automatic renewal for the service and it was purchased over a month ago. It even turned out that my phone wasn't even the only device affected.
Several months ago, we actually split up into two other iCloud accounts and then put them into iCloud's Family Sharing as a central network (the original account still exists). As of today, only the device logged into the original iCloud account can be able to access the subscription. All the rest of our devices have been pretty much locked out.
Neither the "restore iTunes purchases" nor reinstalling the app has worked. Additionally, we even reported the issue to the iTunes/App Store, but they suggested that we contact the app developers.
The last thing I (or my family) want is to have to either purchase two other subscriptions or to just go back to using our one original iCloud account.