SAFE installation stuck for a long time while installing .net framework 4.7.2

Tentakel6
Tentakel6 Posts: 2 Observer

when download f secure safe--to a fresh install off win 10..it seems to stuck for a long long time when it comes to the net frame work 4.7.2-installation.is it normal or a fault? any way a manual broke the connection is done ..for a later try .....and in what order is best after a fresh install off win 10..download widows update or going directly to? f secure?for a anti virus program download?

Comments

  • Ukko
    Ukko Posts: 3,769 Superuser

    Hello,

     

    I am not sure that there should be stuck for a long long time. Maybe, good to try contact their direct support channels (for example, chat) for proper investigation. Since what if it is pinned to some kind of mistake. But good to know what is "long long time" in fact (minutes / hours)?

     

    But, as a general view, there is Knowledgebase article about:

    for manual steps to download and install .NET Framework 4.7.2 before F-Secure SAFE installation.

     

    and in what order is best after a fresh install off win 10..download widows update or going directly to? f secure?for a anti virus program download? 

    I think that it is good to check (download / install) any available Windows updates before further F-Secure installation.

    Perhaps, fresh install of Windows 10 should be with already latest ones. But anyway.

     

    .NET Framework (with required version) can just be not a part of default fresh Windows installation and that is a reason for downloading before or during F-Secure SAFE installation.

     

    Thanks!

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