Activation code

golewumo

Few weeks ago I bought an renew  but everytime I try to activate it, I got the answer:

 You are not connected to Internet.

 

While I am connected to Internet and browsing correctly.

 

Is there any URL we can directly open and activate the Key?

 

 

 

Ukko

Hello,

 

Maybe good to know more information about your situation.

For example,

-> sounds that your experience is not about F-Secure SAFE solution?
But about F-Secure KEY, F-Secure Freedome or maybe F-Secure AV or F-Secure IS? Or F-Secure Mobile Security?

 

-> what is the device where you try to activate "subscription or licence code" (or voucher)? Mobile device (Android, iOS) or desktop / laptop (Windows, Mac)?

 

-> if your experience is about F-Secure SAFE - did you mean that your try is under My F-Secure Portal (thus, yes, you are connected to Internet) and under related tab?

 

Thanks!

 

// later added (21.11.2019):

in general, common recommendations are to check that your system is up to date; and, for example, system time is correct. Good to check, also, that your OS is still supported by F-Secure solution.

Since your words about output with "internet troubles" - maybe -  indeed good to think about common recommendations (because outdated system or with wrong "time" can be a reason for trobules with secured connection TLS / SSL; as a result, connection can not be established or rejected. Solution can to mark it as generic "network" trouble).