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EleonoreBogges

I have freedom on My laptop and iPad but can not log in on My iPhone..... why? 

[Deleted User]

Hello @EleonoreBogges 

 

Based on your email address, we can see your order for Freedome Multi-platform package which need a subscription code to activate. So you don't need a login option for the Freedome activation.

 

On your iPhone, please open the Freedome app, and tap Subscription to see the option Multi-platform/Did you already buy a multi-platform subscription? in where you need to enter your 12 digit subscription code.

 

If you don't see any option under subscription page, please try uninstall and re-install the Freedome and check again.

EleonoreBogges

Do not Work. 

EleonoreBogges

Noop i can not log in. It says ”du är för närvarande inte medlem i någon My- F Securitas”

[Deleted User]

Hello @EleonoreBogges 

 

As said before, you don't need to login My F-secure for Multi-platform Freedome which need a 12 digit subcription key to activate. Anyhow, I have sent you the 12 digit code in private message. Could you please try uninstall and re-install the Freedome VPN?