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I have freedom on My laptop and iPad but can not log in on My iPhone..... why? 

Skoler

Comments

  • SethuSethu Posts: 644 Moderator

    Hello @EleonoreBogges 

     

    Based on your email address, we can see your order for Freedome Multi-platform package which need a subscription code to activate. So you don't need a login option for the Freedome activation.

     

    On your iPhone, please open the Freedome app, and tap Subscription to see the option Multi-platform/Did you already buy a multi-platform subscription? in where you need to enter your 12 digit subscription code.

     

    If you don't see any option under subscription page, please try uninstall and re-install the Freedome and check again.

  • Do not Work. 

  • Noop i can not log in. It says ”du är för närvarande inte medlem i någon My- F Securitas”
  • SethuSethu Posts: 644 Moderator

    Hello @EleonoreBogges 

     

    As said before, you don't need to login My F-secure for Multi-platform Freedome which need a 12 digit subcription key to activate. Anyhow, I have sent you the 12 digit code in private message. Could you please try uninstall and re-install the Freedome VPN?

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