Freedom stopped working
Freedome subscription expired. I renewed and entered in the new activation code. Things have been working the last few months. This weekend I got a message that my code was expired, but the Subscription screen showed an active date till spring 2020. Freedome still worked, even after getting the expired subscription. Got a similar expiration message on my iPad as well.
Rebooted my Mac laptop today and now the Freedome program will not load. I get an error message: "Oops. Could not connect to the server. Check your Internet connection and try again." In between clicking on the "Try Again" button I can get to the subscription page and enter my code, usually it hangs, but once said it was unable to verify my subscription. Nonetheless, the dang "Oops" error comes back over, and over and over, until I finally say quit.
Things I tried to fix:
1) Rebooting the laptop again, did nothing to fix.
2) disable anti-virus, did not fix
3) uninstalled anti-virus, rebooted - did not fix
4) uninstalled Freedome, rebooted, reinstalled - did not fix
Any ideas as to what went wrong and what I can do to get it working again? Very frustrating as I went through this on my Mac desktop a month or two ago and just gave up on using the VPN on that machine.
MacBook Air, Mac OS 10.14.5 - Freedome, the latest version downloadable from your website, Subscription active till March 2020 according to the confirmation email when I resubscribed.