Refund request - Freedome does not work on my iPhone 7+, regardless

keshwh Posts: 4 New Member

I've been struggling for months to get Freedome VPN to work reliably on my iOS device (iPhone 7 Plus). I've had to switch to another vendor, as I use my iPhone for business. I am requesting a refund of my remaining subscription. How do I do that?


Kevin White

Ventura, California


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello @keshwh 


    Sorry to hear of your dissatisfacation with Freedome VPN, I can see that you have already contacted our support team for refund. The case is still ongoing as we are waiting for a response from our payment partner. You will soon get a confirmation email for refund from Support team.

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