Cannot conect to server

TiredMan Posts: 1 New Member

Freedome works for a couple of days, then "cannot connect to server".

(This is the message I get sometimes on start up, other times it just does not connect the VPN)


Internet is working fine otherwise.


I've uninstalled/re-installed so many times (not just on my desktop, also Android version) that I'm at the point of despair. No such issues with another VPN but such poblems are why I did not renew my subscription years ago. I'm trialling Freedome again and have not even got a month in before frustration has hit.


Any ideas that do no require me to be on chat or phone for lengthy periods of time ?

(Could not find an email support method but sure I have exchanged emails with someone before).


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hello @TiredMan 


    Sorry to hear about your experience with the Freedome VPN.  May I know in which country you are living now? have you tried to connect your device with different network? i.e wifi to 4G


    To serve better and faster,  you can reach our Phone and Live Chat Support during normal business hours.


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