Worried my machine is unsafe

tori276

I installed F-Secure Safe about a month ago, but suddenly find my machine starts running slow and the database is trying to update (! icon) when I look at the icon at the top of my mac.  I keep getting Ca't connect to server messages and orange or red (!) symbols.

Any idea what I need to do?  I try to run the antivirus, but the window doesn't even come up?  Have I got something wrong with my machine?

tori276

Forgot to add I'm using Google Chrome and latest Mac software.

Simon

Have you checked your subscription status in your SAFE Portal?

 

tori276

Thanks, it's valid until 2021.

tori276

I'm also getting a "Check for updates" failed message all the time.

MNielsen

Try uninstalling F-secure. Restart your computer. Reinstall F-secure. Restart your computer once again, after reinstalling F-secure.

 

It's important, you restarts the computer even it  don't ask for a restart.