Bypassing Time Limits by closing and reopening apps (Android)
My son owns a Xiaomi Redmi 5 phone (Android 7.1) with installed up-to-date SAFE Internet Security & Mobile Antivirus app.
Yesterday following a conversation we had he showed me that he is able to bypass the time limits by closing and reopening an app several times.
How he is doing it: Starts the app, he gets a warning that time expired (either time limit reached, or bed time) he presses the recent apps button and closes the app and then he reopens the app. If he will receive again a warning he will close the app again by follow the same cycle. After 3-4 attempts the app will start normally!!!!
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Hello @STGR
Please make sure that settings in Family rule's are correct.
1. App Control and Time Limits are turned on on your My F-secure
2. Time limits bedtime and usage duration are correct on your My F-secure
3. Ensure that selected a child profile on your phone.All the above settings are already done, but the issue still remain, would it be possible for you to uninstall and re-install the F-secure safe app?, this is to make sure that the problem is not related to faulty F-secure components running or older version of the Safe app.
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Hello @STGR
We thank you for your patience and cooperation in helping us ensure the family rules settings are correct and working. Since you have performed the re-installation steps but the issue still reproduce. Please contact our F-secure support team for futher assistance.