VPN Norway won't work with nrk.no

BjarnekBjarnek Posts: 9
in F-Secure FREEDOME

Can't see nrk.no live when using Norway any more, the new site that it registrate with is not registrated as a Norwegian site. The one that was used befor had no problem and ther where no problem whatcing norwegian nrk.no live tv.

 

 

2Like

Best Answer

  • SethuSethu Posts: 519
    Accepted Answer

    Hello, 

     

    Thank you all for reporting us the issue and sharing your feedback as well.  For last few weeks we experienced an issue with our Norwegian server and Norwegian live TV Streaming website. We also received more requests to fix the issue at least for nrk.no. We can confirm that the issue is now fixed and you should be able to watch Nrk.no abroad when F-Secure Freedome is set in Oslo.

     

    Nowadays, it is becoming increasingly common for media steaming websites to block viewers who use VPNs bypass geo-restrictions placed on their services. Prime examples include Hulu, US Netflix, and BBC iPlayer. 


    The reason for such blocks is almost always because copyright holders want to maximize their profits by artificially segregating the world market. 

     

    We expect customers to respect the terms of third-party services that they access via our services. The Terms of Service for F-Secure Freedome can be found here: https://www.f-secure.com/en/web/legal_global/terms/freedome



    3Like

Answers

  • Finn1Finn1 Posts: 2

    Seems as if NRK have implemented VPN blocking. Other Geoblocking sites like HBO Norway still works. Hopefully Freedome can establish new IP addresses that are not blocked.

    Like
  • Soleil19Soleil19 Posts: 2

    I have the same problem. The only reason I am subscribing to Freedome is to have access to Norwegian TV channels (NRK). I still had the connection on Wednesday 20 Feb.  Any advice or solutions to this? Freedome, please do something! 

    1Like
  • BjarnekBjarnek Posts: 9

    I have for this just for watching nrk.no live tv due to that I don't live in norway. It has worked perfectly until now.

     

    Before did it register as: Oslo Portlane AB

     

    Now it registers as: Stockholm GleSYS Internet Services AB

     

    Oslo capital of Norway works great, Stockholm capital of Sweden won't work as Norway.......no need to be a professor to understand that.

    1Like
  • PistonheadPistonhead Posts: 3

    Same problem

    Like
  • KalsaKalsa Posts: 4

    Same problem. I’m now using a free Windscribe vpn. The only reason for subscribing to Freedome is to watch NRK.no. 

    1Like
  • Soleil19Soleil19 Posts: 2

    The free Windscribe vpn works! Thanks! This should mean that F-Secure must be able to make the connection work again. I hope they are reading this.

    Like
  • KalsaKalsa Posts: 4

    Use the Winscribe “EXPAND20” voucher to get 20gb extra

    1Like
  • bambam1bambam1 Posts: 9

    i also have the same problem 

    i just checked my  download speed 

    with BREDBANDSKOLLEN and this is the result

    25 februari 2019, 11:02 – StockholmGleSYS Internet Services AB
     55.82 Mbit/s  5.85 Mbit/s  35.19 ms
    this first one is vpn set in sweden 
    25 februari 2019, 11:01 – StockholmGleSYS Internet Services AB
     56.14 Mbit/s  6.23 Mbit/s  59.47 ms
    and this one is set in norway 
    so it's obviousy something wrong with freedome now after changing from Portlane to GleSYS. 
    i bought freedome just for watching NRK.no, on my computer running Win 10 really hope
    F-Secure  fix this problem very soon 
    Like
  • Finn1Finn1 Posts: 2

    I logged the issue with their service team this weekend and got the following feedback:

    "Please be informed, this issue is currently is a known issue which is going on and still working on this with the service provider.
    Our back-end team have have contacted the geo location service provider in order to get this resolved. We are still waiting for their feedback for now.
    We hope you understand on this issue which is currently going on.
    You can always get back to us if you any inquires."
     
    Hopefully it will be rectified shortly
    3Like
  • KalsaKalsa Posts: 4

    I really hope they can fix is as fast as possible. I don't want to miss WC in Ski in Seefeld!

     

    @Finn1 wrote:

    I logged the issue with their service team this weekend and got the following feedback:

    "Please be informed, this issue is currently is a known issue which is going on and still working on this with the service provider.
    Our back-end team have have contacted the geo location service provider in order to get this resolved. We are still waiting for their feedback for now.
    We hope you understand on this issue which is currently going on.
    You can always get back to us if you any inquires."
     
    Hopefully it will be rectified shortly

     

    1Like
  • bambam1bambam1 Posts: 9

    thanks for that quick feedback, we can just wait and see and hope for the best 

    Like
  • bambam1bambam1 Posts: 9

    thanks for that quick feedback, we can just wait and see and hope for quick fix of this problem

     

    Like
  • bambam1bambam1 Posts: 9

    thx for the effort i'm very satisfied it works fine again

    1Like
  • JohnDire77JohnDire77 Posts: 7

    Hi. I was in a similar situation as you,nrk.no doesnt work and I though I wanted more security while connecting to public Wi-Fi's. I did my research and found VeePN to tick all the boxes I need. I am using it for several months now and even though it was a bit of trouble setting it up on Linux, because they don't have a native app, the speeds are surprisingly good.

    Like
This discussion has been closed.