FREEDOM VPN CONNECTS BUT CANNOT OPEN ANY INTERNET SITE

zemankra

unable to use freedom vpn. it connects but no internet browsing. I changed dns settings, but  nothing worked. 

 

Ukko

Hello,

 

Sorry for my reply. I am only an F-Secure user (their home solutions).

 

First of all, there is F-Secure Freedome Community Board:

• https://community.f-secure.com/t5/F-Secure/bd-p/freedome

where possible to search some related topics about described trouble.

In addition, possible to try search some related Knowledgebase articles there:

• https://community.f-secure.com/t5/English/ct-p/english

What if such trouble is discussed already or solution is known.

 

Otherwise, good to provide more information about your experience:

-> what is your platform/OS? Windows, Mac, iOS, Android?

-> something more as additionial information about your specific setting;

-> did you try only one device? And only with one Network? Just as doublecheck: trouble is pinned to device configuration OR to Network configuration.

-> possible to check that any other installed security software is compatible with F-Secure Freedome VPN.

---

Brief try to search related topics was about next results:

• https://community.f-secure.com/t5/F-Secure/No-internet-connection-with-home/m-p/111117
• https://community.f-secure.com/t5/F-Secure/VPN-won-t-work-over-wireless/m-p/96810
• https://community.f-secure.com/t5/F-Secure/Freedome-VPN-doesn-t-connect-to/m-p/95139
• https://community.f-secure.com/t5/F-Secure/vpn-NO-CONNECTION-with-internet/td-p/92147

Though all of them are not really pinned to your description.

 

Just as another option: possible to contact official F-Secure Support Channels (chat as example):

• https://www.f-secure.com/en/web/home_global/contact-support

Thanks!

zemankra

Freedom vpn connects but you can't browse internet. WHY ?

windows 10 

 

Laksh

Hello zemankra,

 

Does this issue happen irrespective of any location connected or only when connected to a certain location? Is this a first time installation of Freedome on this device?

 

Is it affecting certain apps or is your normal browsing affected as well?

zemankra

it never connects irrespective of location

 

zemankra

no browsing possible. 

Laksh

Hello zemankra,

 

Do you have the latest Windows updates installed on your device? If not, please install the Windows updates.

 

Is there any error message you see in Freedome? What is the version of Freedome installed?

zemankra

freedom vpn 2.25.5766.0

windows 1809 

zemankra

windows updated.

zemankra

Even I cannot read this link  "https://community.f-secure.com/t5/F-Secure/Freedome-won-t-connect-to-any/m-p/114211#M11532" without installing proxy