the renew pop need to be able to be set to the users requirements!

paddy3

currently, starting some years ago, approx 45 days before my current subscriptions expire i get a pop up every time i turn on my pc, everytime i bring it out of sleep and at midnight.  i have asked repeatedly over the last few years how to disable this and i can get nothing more than "users like this "...well i dont!! 

 

last year i would have gone to another company for my security needs if , at the moment of payment i had not had to take a phone call and then decided the next day that i would hope you corrected the problem for this year. .  so, for that pop up alone i would have left as your customer.  i have been your customer for YEARS and with multiple different products.  

 

i understand that you think its a good feature, and if i could set the reminders for times i wanted then i would agree, but you intrude into my work and leisure in a way that no other company does, and it is maddening.  i am a gamer, you may not understand why that makes this pop up even worse than if i was just sitting doing accounts, but i assure you, it is infuriating.   i am imploring and beeseeching you, allow users to set their own reminder schedule.  ty

Ukko

Hello,

 

I am only an F-Secure user (their home solutions).

Just as connection to two another feature requests about related subject:

• https://community.f-secure.com/t5/Feature-Requests/Subscription-renewal-popup/idi-p/100439
• https://community.f-secure.com/t5/Feature-Requests/Disable-renewal-notification/idi-p/105684

possible to vote them too.

i am a gamer, you may not understand why that makes this pop up even worse than if i was just sitting doing accounts, but i assure you, it is infuriating

By the way, did you try to use F-Secure SAFE / Internet Security "Gaming mode" feature. I think that it should prevent such notification window at midnight(?). If notification popup was there even with enabled Gaming mode - it is strange indeed.

 

Thanks!