Freedome ID

Olivier2056

Hi

 

try to activate freedome on my iphone and it asked me an account ID. 

I checked the email I have from fsecure and nothing about an account ID. 

 

What can I do?

Ukko

Hello,

 

Sorry for my reply. I'm also only an F-Secure user (their home solutions).

Under F-Secure Freedome Community board:

 

possible to find next topics:

• https://community.f-secure.com/t5/F-Secure/How-to-retrieve-Account-ID-for/td-p/73771
• https://community.f-secure.com/t5/F-Secure/Account-ID-for-Freedome/td-p/103620

With explanation like:

The account ID is the same subscription code for the Freedome in your iOS (subscription code = account ID for your iOS). Could you try to search your email which you registered for Freedome purchase to find the code and use that in your iOS device? 

So, maybe possible to try find mail-letter with subscription code and to use it.

 

Otherwise - possible to try contact their official F-Secure Support Channels (chat as example):

https://www.f-secure.com/en/web/home_global/support

and ask for help with retrieving subscription (account ID for iOS) code.

 

Thanks!

Laksh

Hi Olivier2056,

 

In Addition to Ukko's comments, may I know from where did you purchase your Freedome license? Is it an app store license or a multi device Freedome license?