Installation failed
Comments
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@jawa wrote:Hi
Try to upgrade Fs to 2012 from 2011
Installation failed with 2 remarks On line Security and Computer Security Anyaone has the same problem??
Hi Jawa,
Please ensure the following Windows Updates below are installed :
Windows Installer 4.5 : http://www.microsoft.com/download/en/details.aspx?id=8483 - Only for Windows XP
Microsoft.Net FrameWork 4.0 : http://www.microsoft.com/download/en/details.aspx?id=17718
Microsoft Visual C++ 2005 SP1 : http://www.microsoft.com/download/en/details.aspx?id=5638 (32 bit) and http://www.microsoft.com/download/en/details.aspx?id=18471 (64 bit)
Microsoft Visual C++ 2008 SP1 : http://www.microsoft.com/download/en/details.aspx?id=5582 (32 bit) and http://www.microsoft.com/download/en/details.aspx?id=2092 ( 64 bit)
Microsoft Visual C++ 2010 SP1 : http://www.microsoft.com/download/en/details.aspx?id=8328 (32 bit) and http://www.microsoft.com/download/en/details.aspx?id=13523 (64 bit)If you are using Windows Vista or Windows 7 , please ensure that Base Filtering Engine service is running. Type "services.msc" under Search Programs and Files
Let me know the status of the installation.
Br,
Nesak
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Hello!
The same problem occured when i tried to update a Windows XP system from F-Secure 2011 to F-Secure 2012.
After reading this post i installed all the updates ( WI 4.5, Visual C++ 2005, 2008, 2010 SP1 ).
But doesn't fix the problem.
Installation failed with 2 remarks On line Security and Computer Security.
So i must return to F-Secure 2011.
This job took several hours and i am very unhappy now.
F-Secure 2011 installation was possible without any problems!
Br,
Gerd
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Hi Gerd,
Please open a ticket to our Support Team so they can investigate this issue. You can open a new ticket by following the link below :
http://www.f-secure.com/en/web/home_global/support/contact/request
Br,
Nesak
