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what's the use when chat is unavailable and i have been waiting on the phone for 40 min and counting
Welcome to F-Secure Community!
I see you have contacted our Support Team and the case is resolved.
Yeah, I have the same issue. Maybe write about the solution here?
This issue seems to come a lot:
and this article.
Please post workaround and fixes in the forums so us users can actually get help here. Else you should consider filing direct issues a bit easier.
This issue has been there for me for months. Updating to new version of FREEDOME hasn't helped.
May I know what is the OS version of your Mac?
It has been both in High Sierra and Mojave.
Please get in touch with our support team via chat or phone so they can provide further help on this issue.