Re: Could not configure the app - OS X issue

rgk

same problem!

 

what's the use when chat is unavailable and i have been waiting on the phone for 40 min and counting

 

rgk

come on! i have paid for the subscription. this is unacceptable.

[Deleted User]

Hi rgk,

 

Welcome to F-Secure Community!

 

I see you have contacted our Support Team and the case is resolved.

 

Thank you

 

tobiasdm

Yeah, I have the same issue. Maybe write about the solution here?

tobiasdm

This issue seems to come a lot:

 

https://community.f-secure.com/t5/F-Secure/Re-Could-not-configure-the-app/m-p/110455#M10992,

https://community.f-secure.com/t5/F-Secure/Could-not-configure-the-app/m-p/72228,

and this article.

 

Please post workaround and fixes in the forums so us users can actually get help here. Else you should consider filing direct issues a bit easier.

 

This issue has been there for me for months. Updating to new version of FREEDOME hasn't helped.

[Deleted User]

Hello @tobiasdm,

 

May I know what is the OS version of your Mac?

tobiasdm

It has been both in High Sierra and Mojave.

[Deleted User]

Hello tobiasdm,

 

Please get in touch with our support team via chat or phone so they can provide further help on this issue.