Re: Could not configure the app - OS X issue

rgk

same problem!

 

what's the use when chat is unavailable and i have been waiting on the phone for 40 min and counting

 

rgk

come on! i have paid for the subscription. this is unacceptable.

Pavitra

Hi rgk,

 

Welcome to F-Secure Community!

 

I see you have contacted our Support Team and the case is resolved.

 

Thank you

 

tobiasdm

Yeah, I have the same issue. Maybe write about the solution here?

tobiasdm

This issue seems to come a lot:

 

https://community.f-secure.com/t5/F-Secure/Re-Could-not-configure-the-app/m-p/110455#M10992,

https://community.f-secure.com/t5/F-Secure/Could-not-configure-the-app/m-p/72228,

and this article.

 

Please post workaround and fixes in the forums so us users can actually get help here. Else you should consider filing direct issues a bit easier.

 

This issue has been there for me for months. Updating to new version of FREEDOME hasn't helped.

Laksh

Hello @tobiasdm,

 

May I know what is the OS version of your Mac?

tobiasdm

It has been both in High Sierra and Mojave.

Laksh

Hello tobiasdm,

 

Please get in touch with our support team via chat or phone so they can provide further help on this issue.