Freedome disconnects ALL network adaptors upon connecting, not just the external NIC?

dalirabbit
dalirabbit Posts: 6
in F-Secure FREEDOME

 

When enabling Freedome, why does it disconnect my LAN adapters which have nothing to do with the external adaptor using Freedome? I have SSH and SMB sessions open on my LAN NICs that get disconnected when enabling Freedome. I am using the latest version of Freedome 2.18.5493.0 on Windows 10.

 

Regards

 

Dali

 

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Comments

  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi dalirabbit,

     

    Welcome to F-Secure Community !

     

    Were you able to connect before successfully?

     

    Thank you

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  • dalirabbit
    dalirabbit Posts: 6

    I can connect to the services fine. But every time I disconnect and then connect again to e.g. another country end-point, it breaks all my SSH and other connections on my LAN. My question is why that is necessary.

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  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi dalirabbit,

     

    This is maybe due to Killswitch, you may try to turn it off .

    If the issue occurs again after trying the above, please contact our Support Team via phone or chat here in order to check further on this.

     

    Thank you

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  • dalirabbit
    dalirabbit Posts: 6

    I do not have the killswitch enabled.

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  • Pavitra
    Pavitra Posts: 81 Former F-Secure Employee

    Hi dalirabbit,

     

    Thank you for your reply. As mentioned before, I would reccommend you to contact our Support Team via Chat or Phone here so this issue can be investigated further.

     

    Drop me a line if I can do anything else for you.

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