how to find my account id

globhub Posts: 1 New Member



I have Freedome VPN running on my OS desktop....I can see it is running and that my subscription is till dec. 2018...But....I cannot find any mail adress or id information. My subscriptoin data I cannot find on this application....Now I want to activate freedome on my Iphone but I need the account-id. 


I had several free subscribtions in the past with several mail adresses, now i cannot find which account id is connected to my paid Freedome account that is running on my laptop because it does not give any information about my running account (no account id, no mail adress...nothing...) So...since I do not know which mail adress I use for my running account....I cannot find anything that is connected to my subscribtion. 


Can someone help me out?


Kind regards, Marcel


  • Chameni
    Chameni Posts: 234 F-Secure Employee

    Hi Globhub,


    Welcome to F-Secure Community.


    Yes, we found your Freedome license key which valid till December 2018. We will send you a private message regards your registered email address and your license key information.


    Please check your Inbox.


    Thank you.

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