Bots

I received this message now when visiting a website I have historically visited a lot. I am not sure what the do withe F-SECURE SAFE in order to get through this obstacle and use the website. Any insight would be helpful. 

Error on website: 

"

As you were browsing _______ (website taken out for privacy) something about your browser made us think you were a bot. There are a few reasons this might happen:

  • You're a power user moving through this website with super-human speed.
  • You've disabled JavaScript in your web browser.
  • A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. "

Thank you for your insight.

 

EDIT: Title

Best Answer

  • UkkoUkko Posts: 2,999 Superuser
    Accepted Answer

    Hello,

     

    Sounds that trouble is not related with F-Secure solution.

    Based on brief try to search web about "notification's output" -> maybe website with kind of protection against something like scrapping or indeed bots; and such protection layer is provided by certain solution and maybe this company:

    https://www.distilnetworks.com

    Possible to doublcheck that JavaScript is enabled with Google Chrome:

    and maybe that certain website is not restricted (if it is possible) under browser's settings. Also, maybe good to check Cookies options. But it should be valid only if you made some changes to such fields recently.

     

    And if not -> maybe website's protection with false positive detection for your surf (for example, refreshed tabs or so). And good to contact their Support and inform about it (and ask for more information).

     

    In addition, good to launch F-Secure Full Scan and check that there is not installed any suspicious extensions or addons. Or if recently was any suspicious unexpected prompts for upgrade/update something as potential part of rogue/adware activities - good to perform some more checks that system is OK.

     

    Thanks!

    LakshZZ1ZZ

Comments

  • UkkoUkko Posts: 2,999 Superuser

    Hello,

     

    Maybe it is good to know more information:

    -> what is your OS/platform (Windows, Mac, iOS, Android);

    -> did you check with any other browsers (and JavaScript settings?);

     

    And why F-Secure SAFE is suspected as reason for such notification on website? Does it possible to use website when F-Secure SAFE is disabled?

     

    Thanks!

  • ZZ1ZZZZ1ZZ Posts: 2

    Thank you for writing. Good quesitons. Responses below:

     

    1. MAC/OS High Sierra 10.13.4

    2. I did check with Chrome and Firefox which I have the browser extension on. The issue currently seems to not be happening on Safari since I do not have the extension on it. 

    3. I turned off browers extension for Chrome and Firefox and it still does not work.

    4. Java Script is updated.

    5. I disabled F-Secure SAFE and I still have that problem in Chrome and Firefox now. 

     

    I'm not sure what the issue is. Any further direction or ideas?

    Ukko
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