Upgraded to High Sierra and Freedome stopped working

Urho_Kekkonen

When I try to start Freedome after upgrading to High Sierra I get an error message saying the app could not be configured please start again. Is there a fix?

Laksh

Hi Urho_Kekkonen,

 

Have you tried to uninstall and reinstall the application? Does it help?

 

Urho_Kekkonen

It doesn't, unfortunately. Anything else I can try?

Laksh

Hi Urho_Kekkonen,

 

May I know the version of Freedome installed on your device? I would recommend to get in touch with our support team here via chat or phone in order to investigate this further.

Urho_Kekkonen

Good news! It's working again. I tried downloading and reinstalling several times. Then I deleted the old file before I downloaded, reinstalled, and suddenly it's working.

Laksh

Appreciate the update, @Urho_Kekkonen! Glad to know Freedome is installed and working back again.