Upgraded to High Sierra and Freedome stopped working

When I try to start Freedome after upgrading to High Sierra I get an error message saying the app could not be configured please start again. Is there a fix?

Best Answer

  • Urho_KekkonenUrho_Kekkonen Posts: 3
    Accepted Answer

    Good news! It's working again. I tried downloading and reinstalling several times. Then I deleted the old file before I downloaded, reinstalled, and suddenly it's working.

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi Urho_Kekkonen,

     

    Have you tried to uninstall and reinstall the application? Does it help?

     

  • It doesn't, unfortunately. Anything else I can try?

  • LakshLaksh Posts: 4,432 Community Manager

    Hi Urho_Kekkonen,

     

    May I know the version of Freedome installed on your device? I would recommend to get in touch with our support team here via chat or phone in order to investigate this further.

  • LakshLaksh Posts: 4,432 Community Manager

    Appreciate the update, @Urho_Kekkonen! Glad to know Freedome is installed and working back again.

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