Upgraded to High Sierra and Freedome stopped working

Urho_Kekkonen
Urho_Kekkonen Posts: 3
in F-Secure VPN

When I try to start Freedome after upgrading to High Sierra I get an error message saying the app could not be configured please start again. Is there a fix?

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Urho_Kekkonen,

     

    Have you tried to uninstall and reinstall the application? Does it help?

     

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  • Urho_Kekkonen
    Urho_Kekkonen Posts: 3

    It doesn't, unfortunately. Anything else I can try?

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Urho_Kekkonen,

     

    May I know the version of Freedome installed on your device? I would recommend to get in touch with our support team here via chat or phone in order to investigate this further.

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Appreciate the update, @Urho_Kekkonen! Glad to know Freedome is installed and working back again.

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