Products & Services
The Banking Protection Banner has stopped appearing although Settings states that it is active. How is this corrected?
Maybe it is good to know some more information:
-> what is your OS/platform (Windows, Mac?);
-> what is your browser with such result;
Just as generic suggestions:
>> does https://nordea.no will trigger Banking Protection Flyer (as example)?
if not >> does it possible to re-check with another browser?
if yes >> does it possible to re-check that your banking website is opened with HTTPS (and it is still secure connection; and maybe 'no proxy' in use)?
And some of recent topics with concern about Banking protection flyer troubles:
Hi. We are using Windows 10 and Chrome.
@Muddy55 wrote:Hi. We are using Windows 10 and Chrome.
Maybe it is possible to re-check:
does this website https://nordea.no/ will trigger Banking Protection flyer or not (?).
If not -> does it possible to re-check situation with Microsoft Edge (for example); does it work with such browser?
No luck with the suggested website but the Banner does appear when using Edge. So is this a Chrome issue?
Thanks for your help so far.
@Muddy55 wrote:Hi Ukko,No luck with the suggested website but the Banner does appear when using Edge. So is this a Chrome issue?Thanks for your help so far.
Maybe it is good to check if F-Secure Browsing Protection Add-on (Extension) is still installed and active under Google Chrome.
There was situation with Firefox:
I think that it is a little be strange reason, but maybe good to doublecheck it with your experience and Chrome.
// there is Online Documentation / Help about steps to check status of extension (and extension-reinstallation steps):
Sorry for the delay in responding. Double checked the F-Secure Browsing Protection Add-on (Extension) by reinstalling and that it was active under Google Chrome. Now showing as normal. Many thanks for your help.