Advice needed about speed disparity

Hello, Newbie here,

 

Can anyone advise on the following: I have a MacBook 12" with all systems up to date.

I have BT Fibre Optic to the premises and generally get between 73 and 76 Mbps.

When I connect to Freeddome it drops to  11  Mbps  this happens immediately now time gap so one minute full speed changeover  and I am a snail!  

 

Any help would be gratefully received. Mike T

Comments

  • LakshLaksh Posts: 4,432 Community Manager

    Hi MikeTa,

     

    May I know which location have you selected in Freedome?

     

    Please also have a look at this article here.

  • MikeTaMikeTa Posts: 3

    Hello Laksh,

     

    I am using UK London which is the nearest. I have read the article relating to encryption and distance.

    I would imagine London is a very popular server. What server would you suggest?

    Thank you for your response.

    Mike T

  • LakshLaksh Posts: 4,432 Community Manager

    Hi Mike T,

     

    Could you please try to connect to a different location, for example, Ireland and check the speed?

    Are you getting slow speed with a different location as well? Or is it just with the London location?

This discussion has been closed.