F Secure Total installed on Windows PC, unable to protect my Smart phone and Tablet

Mocan2

I have 2 spare licenses, but when I try and use these on my Smart Phone or Tablet, I am directed to the google appstore but the Apps are not compatable with my smart phone or tablet. please advise???

Laksh

Hi Mocan2,

 

Please advise what is the OS version of your tablet/smart phone?

 

You can check this article for the supported OS platforms for F-Secure TOTAL.

 

Mocan2

Hi My android OS are 4.4.1 on both tablet and smart phone, I now realise that the version of F Secure Safe I previously had was compatable with my devices, it wasn't until I upgraded to F Secure Total that this issued occurred, Is there a legacy version compatable with OS 4.4 devices?

 

Besr regards Mocan 2 

Laksh

Hi Mocan2,

 

Even SAFE now supports Android 5.0 or later as mentioned in this article.

Mocan2

Hi

You are missunderstanding my problem, I cannot run Android 5.0 software on a version 4.4.1 operating system. My prevoious version of F Secure safe was compatable with Version  Android 4.4.1 devices.

When I try and download the latest version of F Secure from the " google play store App" the App says my devices are not compatable.

 

As I mentioned before is there a Legacy version that runs on version  OS 4.4.1 devices that I can down load to my phone or tablet?

 

Regards 

 

Mocan2

Mocan2

Problem solved. Be aware anyone taking out a new subscription to F Secure Safe. The latest version is not compatable with Android 4 phones and tablets. I up graded without reading the latest spec and assumed that these would be downward compatatabe. 

 

F Secure don't supply legacy software for Version 4 Android devices...  So be warned.