Feedback: Finder doesn't find, but other apps can find the phone

Pasark
Pasark Posts: 1 New Member

Hi,

 

I'm not really happy with the expected functionality of Finder in F-Secure Safe. I haven't been able to locate an iPhone with Finder.

At the same time, I can get the location using Apple's Find iPhone and eg. Life360, https://www.life360.com.

 

What's up F-Secure, how come it doesn't work? Do I need to allow it to access the location service?

Comments

  • Ukko
    Ukko Posts: 3,671 Superuser

    Hello,

     

    Sorry for my reply. I'm only F-Secure user (their home solutions).

     

    With Android devices:

    --- geo-location service is required to be 'enabled' for Finder feature;

    and F-Secure Application is allowed to use it.

     

    maybe with iOS too.

    Also, I do able to think that for proper result 'network connection' is needed.

     

    Thanks!

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