Can’t activate my purchase

I just bought a subscription for one year. Activated it using my code but then I searched for updates. As the program rebooted it logged me out. Trying to log in again says I don’t have a subscription. 


Tried using the the code on website but it says it can’t find it. 


  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Bjornsundell,


    May I know if you purchased Freedome or TOTAL?


    On which OS are you trying to activate Freedome?



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