Stop 3B in fsulgk.sys (windows 7 pro)

FabioMuzziPTG

I'm experiencing an issue. One of our windows 7 64bit computers has started crashing frequently with this error (the same error, the same memory location too).

 

==================================================
Dump File         : 022218-32682-01.dmp
Crash Time        : 22/02/2018 10:54:14
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff880`076e3039
Parameter 3       : fffff880`0b8724f0
Parameter 4       : 00000000`00000000
Caused By Driver  : fsulgk.sys
Caused By Address : fsulgk.sys+31039
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+a62a0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\windows\Minidump\022218-32682-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262.144
Dump File Time    : 22/02/2018 17:57:45
==================================================

I have cross-checked the file fsulgk.sys with other computers, that show no issues, and it seems to be the same version, that is 11.03.101.136 (463f17e).

 

I have temporarily removed F-secure from the affected PC, so that the user can go on working, and I will try again later to resolve the issue. Googling did not help at all.

 

Any idea?

 

Thanks

 

Fabio Muzzi

countryboy

I have experienced exactly the same problem on Wednesday 21.Feb 2018 and Thursday 22.Feb 2018

However on Friday 23.Feb 2018 the problem disappeared with fsulgk.sys version 11.3.107.138

FabioMuzziPTG

Thanks for your answer. At least I know I am not alone. On Friday, 23rd at 12:00 GMT I still had no updates available. I will try to reinstall F-secure today and check for fsulgk.sys version, to see if it matches yours.

 

Thanks again.

 

FabioMuzziPTG

I am at version 11.3.107.139 now, let's see if it works.