Stop 3B in fsulgk.sys (windows 7 pro)
FabioMuzziPTG
Posts: 3 New Member
in Web Browsing
I'm experiencing an issue. One of our windows 7 64bit computers has started crashing frequently with this error (the same error, the same memory location too).
================================================== Dump File : 022218-32682-01.dmp Crash Time : 22/02/2018 10:54:14 Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff880`076e3039 Parameter 3 : fffff880`0b8724f0 Parameter 4 : 00000000`00000000 Caused By Driver : fsulgk.sys Caused By Address : fsulgk.sys+31039 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+a62a0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\windows\Minidump\022218-32682-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 262.144 Dump File Time : 22/02/2018 17:57:45 ==================================================
I have cross-checked the file fsulgk.sys with other computers, that show no issues, and it seems to be the same version, that is 11.03.101.136 (463f17e).
I have temporarily removed F-secure from the affected PC, so that the user can go on working, and I will try again later to resolve the issue. Googling did not help at all.
Any idea?
Thanks
Fabio Muzzi
Comments
This discussion has been closed.