Multiple appearances of same device in SAFE

Bill1949
Bill1949 Posts: 3 New Member
Hi My F-secure SAFE is showing the same device (ie - my PC) twice - both with the same device name. So it shows that I have only 1 licence remaining, instead of 2. How do I decide which one needs to have its licence released...?

Comments

  • Bill1949
    Bill1949 Posts: 3 New Member

    Hi Ukko.

     

    Many thanks for your reply.

    I realeased both licences that applied to my PC, then from my PC I went to F-Secure & re-licenced.

    All seems fine now.

    Thank you.

  • Ukko
    Ukko Posts: 3,693 Superuser

    Hello,

     

    Good that it was useful.

     

    Also, I do able to suggest re-check your F-Secure SAFE settings configuration.

    With my own experience re-licenced installation may restored to default settings view. If you did some changes to its settings - maybe good to re-check that it is still with expected view.

     

    I mean something like: open F-Secure SAFE main user interface - choose "Settings"-button and doublecheck that all good with chosen options (expected view for you).

     

    Thanks!

  • Bill1949
    Bill1949 Posts: 3 New Member

    Thanks Ukko - all checked OK.

This discussion has been closed.
Pricing & Product Info