Combining product subscriptions?

tdimdad

I have an F-Secure Freedome  subscription which is about to renew soon. I also have an F-Secure Safe subscription, which is renewing later this year. How can I combine these into a single F-Secure Total subscription, please, so that the the remaining subsription period for Safe gets taken into account, too?

Ukko

Hello,

 

Sorry for my reply. I'm only F-Secure user (their home solutions).

There are Knowledgebase articles:

• https://community.f-secure.com/t5/F-Secure-TOTAL/Upgrading-with-a-box-code-from-F/ta-p/98191
• https://community.f-secure.com/t5/F-Secure-TOTAL/Upgrading-from-F-Secure-SAFE-to/ta-p/86313

Both with meanings that ?! should be possible to see/use renew button (or so) under My F-Secure Account portal. And, generally, with close to expiration date.

 

Also, I think that it is good to ask direct F-Secure Support Channels (chat or phone):

https://www.f-secure.com/en/web/home_global/contact-support

about your certain situation when F-Secure SAFE subscription with visible count of available days before expiration. Does it will be possible to extend it to your TOTAL upgrade for SAFE (and what will be with Freedome). Partly, it is unclear. And good if you will back with result information.

 

Otherwise, maybe F-Secure Community Managers or F-Secure Teams with abilities to answer there for proper view!

 

Sorry for my reply.

 

Thanks!

[Deleted User]

Hi tdimdad,

 

As Ukko has suggested, please get in touch with our support team here in order to check your subscription details and expiry dates. So that, they can check and suggest the way forward for you.