SAFE: Pop-up: "harmfull item found"
Sorry for my reply. I'm only F-Secure user (their home solutions).
So, situation is next:
-> Something with harmful/malicious rating (or with suspicious look) are blocked during load/bootup your Mac ('open Mac'). Most likely, real-time-scanning detect some activities.
-> If it is clear what is it (since your noted folder). Good to transfer such file to F-Secure Labs:
Because, time to time, it is possible to meet false positive detection.
Otherwise -- good to delete/remove malicious item. For example, did you try to perform Full Scan?
Also, does there is visible something more than timestamp of folder/file creation and detection timestamp? Something like detected item's destination or detection-name?
So, when I turn on my iMAC, this popup appears every time.
No doubt the harmfull item has already been removed but it's a bit annoying..
I let it be!
Yes, most likely it is a design. When harmful item is detected -> autodecision is 'to remove it' (or 'quarantine it'). Otherwise, block access to it (or its activities).
Does your concern is:
-> not possible to disable notification about such event?
-> not possible to find which item is rated as harmful?
-> even if it detected - next 'turn on Mac' with such notification else one time?
Back to your first ask:
How do I get rit of this popup????
I feel that if your ISP suggested to create diagnostic-files (and you did it) - so - then it should be possible to contact them back. Or will try to contact direct F-Secure Support Channels (chat or phone):
Otherwise -> maybe information from your SAFE installation can be enough (for example, what is detected item; does it always this certain one; if it is possible to locate detected item -> should be possible to transfer this file to F-Secure Labs for re-analysis it; If it is indeed harmful item -> re-check why it is still under your system). Since I'm not sure that there are available some designed steps to stop/disable notification about such events (but only to handle reason of such prompt).