Proxy Error Message

Malda57

Tried logging in so that I can add another device and got this message. 

 

"Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /as/L4Zws/resume/as/authorization.ping.

Reason: Error reading from remote server"

 

Any ideas as to what I'm supposed to do!

Ukko

Hello,

 

If your experience is still about troublestuck.

 

Maybe it is possible to try another browser (or kind of 'InPrivate'-mode).

 

Also, maybe it is useful to known points like:

-> platform where you tried (Windows, Mac, Android, iOS);

-> browser.

 

Because your notification sounds as internal server response. So, I tried to login into:

https://my.f-secure.com

and it was possible. Maybe it was temporary troubles? If not -> maybe good to start from noted potential step with another browser.

I think that such internal server trouble can be based on different reasons. Since I'm also only F-Secure user -> if your situation with stable stuck -> maybe good to contact their direct F-Secure Support Channels (chat as example):

https://www.f-secure.com/en/web/home_global/contact-support

 

Thanks!

Näsäviisas

Hi @Malda57 and @Ukko

I got the same kind of error message one hour ago about proxy...
But it is over now. I could log in Community again. Perhaps some temporary error.

Näsäviisas

Malda57

Temporary Error. Thank you all