New iPhone and activation


I’ve purchased a new iphone se instead of an iphone 6s.

On 2-12-2017 i renewed my subscription for a year.

But on the new phone i have only a trial period what is expiring today and I don’t have the activation code for that subscription 


Best Answer


  • BenBen Posts: 2,640 F-Secure Product Expert

    Hi elias, 


    Did you purchase your subscription through the appstore or our estore?
    If you purchase through the appstore then you will need to use the same apple account on your new phone to restore the purchase.

  • elias1elias1 Posts: 12


    No i bought the subscription in your estore. I payed 49,90 euro for one year


  • elias1elias1 Posts: 12

    Ok Ben

    I will try that, thanks for your support 

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