Fsis 2012 installation problems.


Hi i have 2 problems with my Fsis 2012 installation:


1 when i use launch pad for upgrade my Fsis 2011 to 2012 i have this message= subscription is already in use.  costumer service reset s it then i can install fsis 2012 but installation stops at 75%

2 at 75% i have to uninstall conflict product manually; but i dont have anyone else antivirus program... just microsoft basics.


then i use uninstaltool and i am again at 1st step subscription already in use...


now i am using fsis 2011 with a 2012 subscription.


is there any issue?


best regard.



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