Fsis 2012 installation problems.

Midnath

Hi i have 2 problems with my Fsis 2012 installation:

 

1 when i use launch pad for upgrade my Fsis 2011 to 2012 i have this message= subscription is already in use.  costumer service reset s it then i can install fsis 2012 but installation stops at 75%

2 at 75% i have to uninstall conflict product manually; but i dont have anyone else antivirus program... just microsoft basics.

 

then i use uninstaltool and i am again at 1st step subscription already in use...

 

now i am using fsis 2011 with a 2012 subscription.

 

is there any issue?

 

best regard.

 

mydearcosmo

Have you tried reinstalling the software and then register your subscription again? This might work.

Siltanen

Hi Midnath,

 

I suggest you open a support ticket about the keycode to get it to work again with Internet Security 2012.

 

http://www.f-secure.com/en/web/home_global/support/contact