Re:Activation code not visible on

dolphin3803

Dear Lingeswaran and Customer care team good morning,

 

According to your e mail dated on 17 Nov 2017, IHAVE NOT received you any reply and CANNOT RECEIVED YOU ANY NEW  REPLACE ACTIVATION CODE

Hence, the problem still CAN NOT be resolved. Now, inside my present mobil phone - F Secure subscription already expired on 21 Nov 2017. 

My mobill phone is un-proctected now. PleaseURGENTLY assists abd SEND me the NEW REPLACE ACTIVATION CODE enabling me toRENEW my subscription

Your prompt action and reply are highly appreciated. 

 

Thank you !

 

Your customer

James Yao

 

EDIT: Title (removed case information)

[Deleted User]

Hello James,

 

Thank you for you message. I have highlighted your post to our support team to check further. However, I also see there is a last message from him in your case. Have you tried to reply back in the case with further information?

 

 

Chameni1

Hi James Yao,

 

Your F-Secure SAFE account is updated now and we have manually entered the code from our side to extend your subscription. I've send you an email from the original case, please check on it and reply to us via email if you need any assistance.

 

Thanks,

Chameni