F-Secure continues to tell me to upgrade subscription. My device is secured as part of a group of devices - is that not so. The subscription should be renewed annually. Will there be any changes to this procedure??
-- The number of devices on the subscription has been exceeded.
-- The product installed on the device nagging about the license is not the same product that the subscription covers. Eg, a subscription for SAFE will not cover F-Secure Key, or the stand alone Internet Security product.
-- The product is not installed correctly on the device, or has not been installed via the correct method. Eg, you need to install SAFE via the SAFE Portal.
Answers
Some reasons for this may include:
-- The number of devices on the subscription has been exceeded.
-- The product installed on the device nagging about the license is not the same product that the subscription covers. Eg, a subscription for SAFE will not cover F-Secure Key, or the stand alone Internet Security product.
-- The product is not installed correctly on the device, or has not been installed via the correct method. Eg, you need to install SAFE via the SAFE Portal.