Very slow connection

Soccerboyfather
Posts: 3
in F-Secure VPN
Hi I have very slow internet connection when the Vpn is on ,but when I turn it off is much better and faster
0 Like
Comments
-
@Soccerboyfather wrote:
Hi I have very slow internet connection when the Vpn is on ,but when I turn it off is much better and fasterHello,
Available next Knowledgebase-article:
https://community.f-secure.com/t5/F-Secure/Why-does-my-Internet-connection/ta-p/81927
If such article can not be an explanation (or, for example, your experience about ONLY certain virtual locations and not expected for you) -> good to contact direct F-Secure Support Channels (chat/phone) for their investigation:
1 1Like -
Hi Soccerboyfather,
In addition to Ukko's comments, can we have these additional information to help us know the situation better?
1. What is the device in which Freedome is used and the OS of the device?
2. Which location is used?
3. Does it happen with all the locations or only with a particular location?
1 1Like -
Hi l used iPad 3rd generation,iOS 9.3.5 and the location is swisserland,but I'm using Canada now is faster,my son has I phone 5c he had same problem,but after changeing the location is faster . Thanks0 Like
-
I changed the location is faster now Thanks0 Like
This discussion has been closed.