Freedome-konto-ID.

Brokenno

I can’t find my Freedome-konto-ID. No email left.

Ukko

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@Brokenno wrote:

I can’t find my Freedome-konto-ID. No email left.

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Hello,

 

Usually direct troubles with license/subscription sorted by F-Secure Support Channels (chat/phone):

https://www.f-secure.com/en/web/home_global/contact-support

 

But maybe possible to create more words about your topic(?):

 

-- your experience about Freedome subscription as "App-store"-based OR "Multi-platform/multi-device"-based?

https://community.f-secure.com/t5/F-Secure/Freedome-VPN-subscription/ta-p/91879

where can be differences with design about potential "IDs/codes/license-keys".

 

-- do you need such "or another" kind of Freedome ID for certain purpose?

 

I able to think that direct F-Secure Support Channels (chat/phone) can be helpful with:

-- re-trigger confirmation/purchase mail-letter or another letter with your credentials/ID/subscription information;

-- proper advices about "where possible to find it"  based on your setting/configuration.

 

Thanks!

Näsäviisas

@Brokenno

For information, that konto = account (in English).
As Ukko mentioned: take contact to support.
If you mean https:// my.f-secure.com/login
> your email address and then password
If you mean order (subscription)ID > support advise you, how to do
Wisdom after the event: print it on the paper or write with pen. Email is gone, if deleted by accident. 😦

Näsäviisas

[Deleted User]

Hi Brokenno,

 

The account ID is the same subscription code which you purchased for Freedome (subscription code = account ID for iOS). May I know if you have purchased a multi device subscription or an App store subscription for Freedome?

 

Brokenno

A multi device subscription

[Deleted User]

Hi Brokenno,

 

Have you searched your email address for the Freedome invoice email? The email should have the subscription information. If you are still having issues, as mentioned by Ukko, our chat/phone support should help you with this.