Where can I find my subscription code?

Hi,

 

I bought Freedome for 3 devices. Now I would like to connect my phone to Freedome as well, and to do that I need my subsciption code. Where can I find it?

 

Best regards,

 

EV

Answers

  • UkkoUkko Posts: 2,936

    Mev wrote:

    Hi,

    I bought Freedome for 3 devices. Now I would like to connect my phone to Freedome as well, and to do that I need my subsciption code. Where can I find it? 

    Best regards,

    EV


    Usually it should be visible under letters about purchase/confirmation for subscription.

     

    If not known (or not available to get it) -> maybe expected step is contact direct F-Secure Support Channels (Chat/phone):

    https://www.f-secure.com/en/web/home_global/contact-support

     

    Do provide all information about your subscription/purchase and maybe they with abilities re-trigger such mail-letter. Or some other advices (based on your certain situation/setting).

     

    Just as sidenote: some of Knowledgebase articles:

    https://community.f-secure.com/t5/F-Secure/tkb-p/freedome%40tkb/label-name/subscribing%20and%20registering

     

    Also most likely possible to get subscription-code by some undesigned steps like retrieve it from resources/registry (under some of platforms). But not sure that it can be useful for full meanings. :)

     

    Thanks!

  • LakshLaksh Posts: 4,426

    Hi Mev,

     

    If you have purchased it from us directly, it should be in your purchase order email. Kindly search your email for Freedome subscription code. If you are unable to find it, as Ukko mentioned, get in touch with our support team to check on your subscription details.

     

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