Subscription Issues on laptop Win 7
I apologize in advance as this is a fairly complicated story I'm having trouble explaining even to myself. Last December I ordered freedome vpn multiplatform. I put in on my tablet but had some issue with my phone. Here is the topic I submitted last December: https://community.f-secure.com/t5/F-Secure-SAFE/secure-is-saying-I-only-have-a/m-p/89678#M15935
it must have solved the problem because its on my phone and works great. I then moved on to my laptop and here's where it gets foggy. When I tried to use it on my laptop I kept getting a message that I have since forgotten what it said and can no longer access because of uninstalling and reinstalling freedome. Instead of the message it just tells me I have to resubscribe. The point is I got frustrated didn't ask for help and just gave up. Now after hearing about new Wifi security issues I want a working vpn on my laptop.
When I click on the freedome icon I'm told it's expired-resubscribe. To make it more difficult when I log into my fsecure account it tells me my subscription was up in Jan 2017 which isn't true as I've said before December 24, 2017 is my expiration date and confirmed by the freedome app on my tablet. This is a mess and I'll be very grateful to anyone who can help.Thanks for reading!