Issue:
I sent an invite to my family member/friend to add them as a sub-user to my My F-Secure account. What does the recipient need to do?
Resolution:
Whenever your family member/friend receives the My F-Secure invitation email, they can follow these steps:
- Open the invitation email that has the inviters first name in the subject line
- Click on the confirmation code or link to confirm your email address
- Login to My F-Secure using the credentials from the invite email (the email address and the temporary password included in the invitation)
- Enter your new password when prompted and click Change and then Continue
You have now arrived to your My F-Secure sub-user account from where you can download the installation files for all the available products.
Article no: 000006785