Issue:
I bought F-Secure Internet Security/ TOTAL / Freedome VPN / ID PROTECTION from the F-Secure homepage but I didn't notice any subscription or activation code. Why is it missing?
Resolution:
Take note that F-Secure Internet Security/ F-Secure TOTAL / F-Secure Freedome VPN / F-Secure ID PROTECTION does not use subscription or activation codes when you have purchased the subscription via the F-Secure online store.
- When purchasing an F-Secure Internet Security / TOTAL / Freedome VPN / ID PROTECTION subscription, you will be directed to create a My F-Secure account (my.f-secure.com) from which you can install the product to your devices.
- If you have renewed via your existing My F-Secure account, all the devices installed from that My F-Secure account will automatically update to the new subscription expiry date.
- The only time F-Secure Internet Security/ TOTAL / Freedome VPN / ID PROTECTION subscription codes can be found via retail (box) purchases, and via some campaigns, such code looks like that XXXXX-XXXXX-XXXXX-XXXXX
Article no: 000005970
